8 Jobs in San Antonio, TX
MKS2 Technologies is Hiring a Software Deployment and Hardware Technician Near San Antonio, TX
- Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
- Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).
- Frequently traversing around large VA site campus while transporting equipment to various office buildings.
- Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now.
- Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
- Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
- Providing user management account support where Elevated Privileges (EP) may be required.
- Performing software application installation and configuration based on change order instructions.
- Utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated.
- Performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement or revision.
- Utilizing Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee and other VA standard tools.
- Performing inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment.
- Performing routine audits of systems and software to determine utilization and adequacy for demand, and compliance with current hardware and software site license regulations and requirements.
- Performing general maintenance activities, printer deployment/repair, software installations, EHRM prep and equipment refreshes. May include occasionally pulling old cables from server room as needed.
- Performing asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process as necessary.
- May occasionally answer door and escort personnel as needed.
- Experience in maintaining troubleshooting a wide variety of systems and networks to include high volume/high availability systems. Must have knowledge of debugging protocols and processes.
- Experience with conducting routine system administration tasks and logging data in system admin logs.
- Experience with maintaining troubleshooting a wide variety of systems and networks, including high volume or high availability systems.
- Knowledge of debugging protocols and processes
- Ability to troubleshoot problems and issues identified by customers and implement corrective actions
Job Summary
Full Time
Business Services
$52k-70k (estimate)
04/15/2023
05/12/2024
mks2.com
LAKEWAY, TX
100 - 200
2008
BRENDAN MULLEN
$10M - $50M
Business Services
Related Companies
About MKS2 Technologies
Founded in 2008, MKS2 Technologies has helped Federal government customers design, implement and sustain mission-focused IT solutions focusing on cyber security support, enterprise application development, and instructional design and training. MKS2 is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Austin, Texas, with regional offices in Colorado Springs, CO, Monterey, CA, Portland, ME, and Washington, D.C. Our full-time staff works on Federal services contracts in 27 states and the District of Columbia to provide mission-critical support to the Department of Veteran ...
s Affairs, The U.S. Army and the U.S. Navy.
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The job skills required for Software Deployment and Hardware Technician include Troubleshooting, Desktop Support, IT Support, Installation, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Software Deployment and Hardware Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Software Deployment and Hardware Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Software Deployment and Hardware Technician positions, which can be used as a reference in future career path planning. As a Software Deployment and Hardware Technician, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Software Deployment and Hardware Technician. You can explore the career advancement for a Software Deployment and Hardware Technician below and select your interested title to get hiring information.
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